• Led a team of Distinguished Engineers analyzing failure incidents across all lines of business, recommending strategic direction to strengthen resilience and observability and reduce incident frequency and severity
• Recognized the scope of a certificate-distribution incident ahead of official reporting, drove faster escalation, and partnered with risk teams to fix the underlying data-quality gap
• Identified root cause of an F5 load-balancer failure and developed a remediation strategy; generalized findings into routing guidance applicable across other load balancers and ingress controllers
• Defined MongoDB resiliency evaluation parameters from a business-continuity exercise, now applied across dozens of applications company-wide
• Guided a customer-loyalty platform’s transition off a third-party vendor, evaluating competing AI coding assistants to steer the team’s generative-AI adoption
• Piloted quantum-resistant VPN with a network security vendor; integrating into edge network infrastructure across new data centers
• Delivered a resiliency presentation (bulkheads, retries, circuit breakers) to ~600 engineers at an internal engineering town hall
• Trained senior executive leaders on AI coding assistants and related GenAI tooling
• Advised the bank’s strategic investments group, evaluating GenAI coding startups in the developer-tooling space

• Led migration of several hundred Java applications to Cloud Foundry; set prioritization criteria, roadmap, and SDLC governance standards
• Selected and approved bank-standard CRM and finance products, enabling the shift to SaaS solutions
• Ensured critical systems could survive a bank failure or breakup, supporting Resolution & Recovery Planning requirements

• Architected the secure web presence across desktop, mobile browsers, and hybrid mobile applications
• Led technology direction integrating multiple lines of business into a coherent online platform for consumers, with a focus on payments
• Guided ClearXchange’s evolution into Zelle, the bank-backed P2P payments network, during this period
• Prototyped a locator service (Scala, Akka, Camel, PostGIS) and mentored the team building a system configuration manager (Java, Scala, Akka)
• Served on the Wells Fargo Architecture Council, coordinating cross-line-of-business decisions to optimize outcomes for the whole company

• Deployed the ClearXchange P2P payments system across multiple FIs — the forerunner of Zelle
• Architected systems to meet FFIEC guidance for additional authentication controls, including a multi-master Oracle replication design for non-stop operation under data-center loss
• Provided architectural support for the BillPay platform, processing up to 2MM payments per day
• Enabled bill presentment using ACH, with mutually-authenticated web services and a SAML 2.0 trusted-third-party model
• Architected the migration of wachovia.com to wellsfargo.com, moving millions of customers overnight with a smooth conversion; managed the Internet Services Architecture group, primarily payments and authentication
• Built one of the earliest remote deposit capture (RDC) solutions for the small-business segment, a precursor to today’s ubiquitous mobile check deposit, where a photograph of a check triggers the deposit
• Designed cross-channel single sign-on for high-value customers spanning wholesale and retail systems; established multi-custodian software keystore management
• Designed online foreign currency sales integrated to the existing back shop; migrated wellsfargo.com from ATG Dynamo to WebLogic

• Transitioned ~5,000 custom-coded pages to a CMS for Wells Fargo Bank, reducing minor content changes from up to 10 days to under one day
• Built a content deployment system integrated with the Akamai CDN
• Designed a hot/hot database in a geographically separate data center, replacing a hot-standby and reducing application-server startup time

• Led integration of the Verity search engine into wellsfargo.com; converted the site-metadata database from Microsoft to Oracle
• Built mobile news distribution using WAP, translating an existing XML feed into WML via a J2EE server; demonstrated in the US and UK on Nokia 7110 prototypes
• Defined company quality methodology and project-deliverable templates aligned to IEEE/ANSI software-engineering standards

• Architected the Oracle iTV Platform for the Interactive Television Solutions group
• Deployment consultant for the Oracle8 alpha rollout team; led early adopters through evaluation and deployment, catching a critical storage-layer bug before general release
• Set an Oracle7 data-load performance record on Solaris; designed and led integration of a data warehouse for a large telco
• Led Oracle in Motion (Mobile Agents) field-force applications and built the launch demo for the Oracle worldwide conference

• Led a software team building the Advanced Planning System, an AI-based mission planner for the U.S. Air Force — 2,000+ sorties per day with selectable user-interaction levels; used to plan live combat missions
• Led a geographically distributed team building a companion re-planning system that ingested real-time updates against an executing plan

Joined ADS as Computer Scientist in 1990; continued as Associate after Booz, Allen & Hamilton acquired ADS in 1992.

• Prototyped helmet-mounted display systems with custom symbology and head-tracker integration for pilot situational awareness; flight-tested in fighter aircraft
• Developed and supported acceptance of head-up display software for tactical fighters and helicopters
• Co-built a hardware/software prototype for real-time, in-cockpit automatic gain and contrast control across multiple video sources and formats